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Neural Foundry's avatar

The framing of RCA as starting during the incident, not after, is powerful. Most teams ive worked with treat evidence collection as optional during firefighting, then spend days reconstructing what happend. The distinction between symptoms and root cause is key tho - saying autovacuum caused the outage vs recognizing vacuum got blocked by a long txn. The examples showing weak vs strong RCAs nail exactly what separates productive postmortems from ones that just document pain without preventing recurrence.

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